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제목| 아들 다리 다쳐서 환불 요청한 건에 대해

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날짜|18-06-07 15:02 작성자|서학수 조회|1,576회 댓글|1건

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아들이 골절이 되어서 부득이 환불 요청을 드렸는데 하루가 지났다고 해서 30프로를 공제하고 준다고 하시는데 규칙이 그러니까 이해를 못하는 것은 아니지만, 저는 그래도 아들 골절 진단 받자 마자 하루라도 빨리 취소를 해드리려고 취소요청을 하고 바로 취소 전화도 드렸는데 직원 분이라서 권한이 없으셔서 그런지는 모르겠지만 이런 부분은 진짜 골절이 된게 맞다고 하면 서류를 확인하시고 환불을 해주셔야 하는게 맞지 않나 싶어서 글을 올립니다.


지금 취소한다고 하더라도 주말이고 금방 예약이 될것으로 보이는데 아들 다리 골절이 되어서 캠핑 못가는 부모의 마음도 좀 헤아려 주시면 좋겠네요. 돈 몇 만원의 문제가 아니고 이건 어느 정도 서로를 배려해 주실수 있는게 아닌가 싶어서 글을 올립니다. 저도 작년에 갔다와서 좋아서 이번에 또 캠핑을 갈려고 했던 것인데 섭섭한 것은 어쩔 수 없는가 보네요.


직원분은 권한이 없다고 하니까 책임자 분께서 글을 보신다면 서로 좀 배려해 주시면 안될까 싶네요.  

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